Some businesses invest in expensive contact center solutions but fail to take advantage of their full capabilities. Which begs the question: Are you paying too much for your contact center solution? Or worse, are you paying for a solution you don’t need?

If your company or organization is considering a move to the cloud, there’s a good chance you also have some concerns. One of the biggest concerns we’ve seen with customers we’ve helped transition to the cloud is that the same features won’t be available in the cloud that you find in your on-prem alternative. In this blog, we’ll discuss two specific solutions and highlight the capabilities of the cloud solution Webex Calling.

We're excited to announce that CRN®, a brand of The Channel Company, has named Internetwork Engineering (IE) to its 2023 Solution Provider 500 list.

You’ve heard it before, “the cloud is the future of business operations” . Though you may have been intrigued by the prospect of accessing whatever data you need without the physical limitations of having an on-prem data center, you feel uncertain about the security of your data and the unknowns of burgeoning cyber-attacks. We get it, and we see this hesitation all the time. That’s why we’ve decided to compile a list of some of the most prominent misconceptions about migrating to the cloud, and then debunk them with facts, data, and use cases. For quick reference, here are the misconceptions we’ll be covering today.

It’s no secret that historically in-person meetings are now being moved online, and patient appointments are no exception. Whether you’re communicating with hospital staff, or hosting a secure Telehealth appointment, you need a collaboration solution that provides a reliably secure and intuitive experience. Webex and Zoom are a few of the most prominent collaboration solutions we’ve seen in healthcare environments.

In our previous blogs, we’ve explored why immutable backups are a good idea for your disaster recovery plan. We’ve also taken a deeper dive into the solutions of top tier providers like Veeam and Cohesity. Now we are exploring a different approach to immutability, and that’s what Amazon Web Services (AWS) has to offer. AWS covers a wide range of services provided by Amazon’s cloud computing platform. In this blog, we’ll discuss Amazon Simple Storage Services (S3). These services can enhance existing technologies to create better backup, data protection, and disaster recovery solutions.