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Elevating the Future with Improved Business Collaboration

You don't need to be an expert in collaboration technology to improve communication within your business.

The value of effective communication among your organization's people, customers, and partners is critical to business operations. That's why it is crucial for your organization to have a communication system that enables seamless interaction through voice, video, web conferences, and messaging, regardless of location or device. IE brings their collaboration expertise to help you manage and implement communications that are user-friendly, and simple to maintain. With IE, there's no need to hire an in-house collaboration guru!

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What Managed Collaboration Services Does IE Provide?

Benefits of IE's Managed Collaboration Services

Simplify Unified Communications and Collaboration Technology with administration/management from our credentialed team of technical experts!

Enable New Collaboration Models

Collaboration systems are complex and many customers don’t have the time, skills, or desire to maintain them on their own. IE offers you Collaboration credentialed experts as an extension of your team, so you can avoid the costs of onboarding and get the technology your business needs to thrive!

Enrich Traditional Enterprise Applications with Communication Capabilities

Eliminate Communication and Collaboration Silos with Critical Business Processes

Increase Productivity and Agility

Customer Testimonials

“Our successful transition to a remote workforce with minimal business interruption can be attributed to our critical partnerships with Internetwork Engineering (IE) and Cisco prior to and during the Coronavirus health crisis.”

Frequently Asked Questions

Have questions about our Managed Collaboration Services? Check out these answers to some of our most frequently asked questions. 

What is a Managed Collaboration Service Provider (MCSP), and how does it differ from traditional collaboration solutions?

How does your price compare to other MSPs?

Why would I hire an MSP? It’s too expensive and I don’t really see the value.

How does the MCSP address security and privacy concerns in collaborative environments?

What level of user training and support is provided by the MCSP for new collaboration tools and features?

How does the MCSP handle scalability as our organization grows and our collaboration needs evolve?

What phone systems can IE Manage?

Does IE store parts and phones for hardware replacement? If so, what is the SLA?

Will IE provide help desk for end users?

More Managed Services from IE

Looking for more assistance, check out our other Managed Services!

Managed IT Managed DC/Cloud Managed Networking Managed Security

Managed IT Services

IE's Managed IT services are tailored for small and medium-sized businesses in need of comprehensive IT management, but lacking the necessary resources to monitor, maintain, and secure their IT systems. Whether you're grappling with a significant security concern or tackling ongoing tasks, our Managed IT Services seamlessly integrate with your team, offering the vital services required to safeguard your business.

Managed Data Center/ Cloud Services

Discover unmatched administration with our Managed Cloud services. Our team of Level 2 experts is always at your disposal, offering comprehensive assistance for all types of cloud environments, whether it's customer private, hybrid, or public clouds. From setting up your cloud infrastructure to optimizing performance and troubleshooting any issues, we guarantee a seamlessly operating cloud environment. Rely on us to deliver the utmost level of support and expertise, empowering you to focus on what truly matters – the growth of your business.

Managed Networking Services

Managed Networking delivers extensive Level 2 administration for customer LAN, WAN, WLAN, and SDWAN environments. Our dedicated team of experts ensures the seamless operation of your network infrastructure, enabling you to concentrate on core business objectives. Whether you require assistance troubleshooting network issues, optimizing performance, or implementing new technologies, our skilled professionals are ready to offer the support you need. Trust in Managed Networking for reliable and efficient Level 2 support, providing peace of mind to maximize productivity and minimize downtime.

Managed Security Services

Experience exceptional Level 2 administration for a wide range of security services with our Managed Security. Our team of skilled experts guarantees the smooth and efficient operation of your firewall, VPN, EDR, email, NAC, MFA, and DNS security systems.

Rest easy knowing that your security infrastructure is in capable hands with our comprehensive critical response. Whether you require assistance in configuring firewall settings, troubleshooting VPN connectivity, or implementing advanced threat detection, our team is prepared to take on any challenge.

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Considering Webex?

Check out our Webex Resource Center to learn more about the latest innovations from Webex. You'll access feature demonstrations, free trials, and informational resources to help you make informed collaboration technology decisions!

Learn More About Webex

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More Collaboration Resources

Read some of our Collaboration resources curated by tech experts and enthusiasts!

Ready to Embrace Better Collaboration Models for Your Business?

Take the uncertainty out of collaboration implementation and management with IE's Managed Collaboration Services!