--- title: Managed Cloud Services description: Streamline cloud operations with IE's Managed Data Center/Cloud Services. Benefit from scalable IT infrastructure, expert management, and enhanced reliability. image: https://www.ineteng.com/hubfs/Managed%20Cloud%201.jpg --- [Skip to main content](https://www.ineteng.com/managed-cloud-services#maincontent) - [ CLOUD MANAGEMENT TECH STACK ](https://www.ineteng.com/managed-cloud-services?hsLang=en#TECH) - [ WHY IE? ](https://www.ineteng.com/managed-cloud-services?hsLang=en#BENEFITS) - [ FAQ ](https://www.ineteng.com/managed-cloud-services?hsLang=en#FAQ) - Select One - CLOUD MANAGEMENT TECH STACK WHY IE? FAQ ![Security (1)](https://www.ineteng.com/hs-fs/hubfs/Security%20(1).jpg?width=1600&height=900&name=Security%20(1).jpg) ## What are Managed Cloud Services? With Managed Cloud Services, you benefit from scalable and flexible IT infrastructure, empowering you to swiftly adapt to evolving demands. You'll gain Level 2 administration for customer private, hybrid, and public cloud environments.These services streamline your resource use and reduce operational expenses, guaranteeing data security and reliability. This allows you to concentrate on your main business goals, entrusting cloud management complexities to the experts. ![Security (1)](https://www.ineteng.com/hs-fs/hubfs/Security%20(1).jpg?width=1600&height=900&name=Security%20(1).jpg) ## IE's TechStack for Managed Cloud Environments Need assistance with your cloud infrastructure? IE partners with top technology providers, utilizing key platforms to expertly manage your cloud infrastructure. [** #### Palo Alto Networks Prisma Cloud Provides Cloud Security Posture Management and Network Security. ](https://www.ineteng.com/palo-alto-networks-prisma-cloud-demo-request?hsLang=en) ** #### VMWare vSphere Virtualization platform that enables the creation and management of VMs in a private cloud environment. ** #### AWS Management Console Web-based interface for managing and monitoring AWS services. ** #### Microsoft Azure Tenant A dedicated and isolated instance of the Azure environment associated with a single organization. [** #### Meraki Dashboard Cloud-based platform for managing Meraki devices such as routers, switches, and access points. ](https://www.ineteng.com/blog/cisco-dna-center-dnac-dashboard-vs.-meraki-dashboard-enterprise-level-features-vs.-simplicity?hsLang=en) ** #### Microsoft Office 365 Portal Suite of cloud-based productivity tools, including applications like Word, Excel, and Outlook. ** #### Webex Control Hub Centralized hub for managing and configuring Webex services, including messaging, meetings, and calling. ** #### Nutanix (Including migration from end-of-life HyperFlex HCI) ** #### Cisco UCS/ UCSX Provides a scalable and programmable infrastructure for running applications in traditional and virtualized environments. [** #### Cisco Intersight Provides Centralized Management for Cisco UCS/X Servers. ](https://www.ineteng.com/cisco-intersight-resources?hsLang=en) ## Why You should Consider IE for Managed Cloud Services #### Engaging a team specialized in Layer 2 administration can significantly enhance your cloud operations, offering a multitude of advantages. #### Enhanced Reliability and Performance IE guarantees enhanced reliability and performance for your cloud environments, reducing downtime and ensuring smooth business operations. #### Expert Assistance for Complex Issues Whether it's troubleshooting specific issues or optimizing configurations, having skilled cloud-savvy professionals at your disposal ensures that your cloud environments operate at peak efficiency. #### Customized Solutions for Unique Needs IE offers customized solutions for your private, hybrid, and public cloud needs, ensuring alignment with your business goals. #### Proactive Monitoring and Security IE actively monitors your cloud environments, identifies potential issues before they escalate, and implements security protocols to safeguard your data. This strategy boosts your cloud security, shielding your business from threats. ## Frequently Asked Questions Got questions about IE's Managed Cloud Services? Find the most common answers below. #### What cloud platforms and applications does IE manage? IE manages common cloud platforms and applications that are used to run IT infrastructures.  Some examples are Microsoft Azure Tenant, Meraki Dashboard, Microsoft Office 365 Portal, Webex Control Hub, etc. #### What happens if a cloud application goes down? Is there an SLA on getting it back up? Most cloud application platforms are tightly controlled by the platform vendor. Uptime is based on the customers agreement with the cloud provider. IE will manage the customers tenant and make administrative changes to that tenant. IE will work directly with the cloud provider on behalf of the customer. Based on IE's reliance on the vendor an SLA can't be provided. #### Will IE alert a customer if the cloud application becomes unavailable? IE can monitor the availability of most cloud platforms based on the URL or public IP address.  If the address is not available IE can alert the customer.  Based on each customer's needs, IE will work to customize a solution to meet those needs. ## Need help managing your cloud environment? IE supports your business across all cloud environments—Private, Public, or Hybrid—streamlining your operations effortlessly. [Get More Managed Cloud Services Information](https://www.ineteng.com/schedule-a-meeting?hsLang=en) ## Customer Testimonials “Our successful transition to a remote workforce with minimal business interruption can be attributed to our critical partnerships with Internetwork Engineering (IE) and Cisco prior to and during the Coronavirus health crisis.” ** ** ## Customized Service & Solutions for Any Industry Managed IT Managed Collaboration Managed Networking Managed Security Select a tab Managed IT Managed Collaboration Managed Networking Managed Security ### Managed IT Services IE's Managed IT services cater to the needs of small and medium-sized businesses that require thorough IT management but may lack the resources to oversee, upkeep, and secure their IT systems. Whether you're tackling a significant security issue or managing day-to-day tasks, our Managed IT Services seamlessly integrate with your team, delivering crucial administration to ensure the protection of your business. [Learn More about IE's Managed IT Services](https://www.ineteng.com/ie-managed-it-services?hsLang=en) ### Managed Collaboration Services Experience top-notch Level 2 administration with our Managed Collaboration Services, designed to cater to a wide range of customer communication applications. Whether you need assistance with voice calls, video conferences, virtual meetings, or contact center operations, our dedicated team is fully committed to providing unmatched support throughout the entire process. Tap into our expertise and wealth of experience to ensure seamless and efficient operation of your communication tools. Trust us to handle any technical issues or challenges that may arise, allowing you to focus on what truly matters – effortlessly connecting with your customers and colleagues. [Learn More about IE's Managed Collaboration Services](https://www.ineteng.com/managed-collaboration-services?hsLang=en) ### Managed Networking Services Experience peace of mind with our Managed Networking Services, providing comprehensive Level 2 administration for customer LAN, WAN, WLAN, and SDWAN environments. Our team of dedicated experts is here to seamlessly optimize your network infrastructure, allowing you to focus on your core business objectives. Whether you need assistance troubleshooting network issues, enhancing performance, or implementing cutting-edge technologies, our skilled professionals are always prepared to deliver the support you require. With Managed Networking, rest assured that your network is in capable hands, enabling you to maximize productivity and minimize downtime. Discover the confidence that comes with our reliable and efficient Level 2 support services. [Learn More about IE's Managed Networking Services](https://www.ineteng.com/managed-networking-services?hsLang=en) ### Managed Security Services Experience Level 2 support like never before for your customer firewall, VPN, EDR, email, NAC, MFA, and DNS security needs. At IE, we pride ourselves on providing exceptional support for a wide range of security services. Our team of experts is dedicated to ensuring the smooth and efficient functioning of your firewall, VPN, EDR, email, NAC, MFA, and DNS security systems. Rest easy knowing that your security infrastructure is in capable hands with our comprehensive critical response. Whether you require assistance with firewall configuration, VPN connectivity troubleshooting, or advanced threat detection implementation, our team is ready to take on any challenge. [Learn More about IE's Managed Security Services](https://www.ineteng.com/managed-security-services?hsLang=en) ## More Cloud Resources [![Image](https://www.ineteng.com/hubfs/assets/spacers/16x9.png) ](https://www.ineteng.com/blog/cisco-unveils-ai-pods-the-future-of-ai-data-centers?hsLang=en) Blog #### ## [Cisco Unveils AI Pods: The Future of AI Data Centers](https://www.ineteng.com/blog/cisco-unveils-ai-pods-the-future-of-ai-data-centers?hsLang=en) Learn how Cisco’s AI Pods boost data center performance and facilitate the simple deployment of artificial intelligence workloads with expert support from Internetwork Engineering, a Presidio company.  [Read Blog](https://www.ineteng.com/blog/cisco-unveils-ai-pods-the-future-of-ai-data-centers?hsLang=en) [![Image](https://www.ineteng.com/hubfs/assets/spacers/16x9.png) ](https://www.ineteng.com/blog/navigating-vmwares-future-after-broadcoms-acquisition?hsLang=en) Blog #### ## [Navigating VMware’s Future after Broadcom’s Acquisition](https://www.ineteng.com/blog/navigating-vmwares-future-after-broadcoms-acquisition?hsLang=en) Need an alternative to VMWare? Read our blog where we discuss alternative, cost-effective options for your environment.   [Read Blog](https://www.ineteng.com/blog/navigating-vmwares-future-after-broadcoms-acquisition?hsLang=en) [![Image](https://www.ineteng.com/hubfs/assets/spacers/16x9.png) ](https://www.ineteng.com/blog/protect-your-network-with-cisco-hypershield?hsLang=en) Blog #### ## [Protect Your Network with Cisco HyperShield: AI-Driven Security for All Environments](https://www.ineteng.com/blog/protect-your-network-with-cisco-hypershield?hsLang=en) Discover Cisco HyperShield: AI-native security for data centers and cloud environments, automating policy enforcement at switch ports and DPU-enabled servers. [Read Blog](https://www.ineteng.com/blog/protect-your-network-with-cisco-hypershield?hsLang=en) [Access More Cloud Resources](https://www.ineteng.com/technology-resources?hsLang=en)