Guest blog alert! We’re excited to have Michal Grebac, Strategic Sales & Marketing Director from our partner at 2Ring joining us in the blogosphere today to talk about “How to Affordably integrate Applications with Cisco Contact Centers.” Michal has delivered hundreds of live WebEx demonstrations of Cisco Finesse with 2Ring Gadgets and collected valuable user feedback from thousands of contact center supervisors and directors.

We’re excited to announce our new partnership with A10 Networks, a provider of secure, scalable application services for on-premises, cloud, and edge-cloud environments via innovative application delivery controllers.

Has your healthcare system experienced a bottleneck transferring patient information amidst the COVID-19 pandemic? If so, you are not alone. Healthcare systems all over the country have been struggling to keep up with the number of COVID-related file transfers flooding their offices. This has resulted in the loss of pertinent patient information that later needs to be re-entered by hospital administrative staff. Additionally, due to the sheer volume of faxes, offices are getting test results sometimes weeks after the fact, which renders them virtually useless.

Perhaps the best part about running a business is doling out the dough for all the invisible yet completely necessary components to keep it running ... Yes, that is a joke.

With recent events pushing us all to move some aspect of our businesses online, many organizations have struggled to select the best collaboration tool for their company. Companies that lacked a work-from-home strategy engaged in the phenomena of Rapid Organic Technology Adoption (ROTA). Most organizations filled their collaboration needs quickly to accommodate the work-from-home order.