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You’ve decided that your team needs a little help in the IT Department and you’re considering bringing on a Managed Service Provider. You’ve found countless “reputable” businesses chomping at the bit to join your team, and then you’re hit with decision overload, and you freeze. If any of this sounds familiar, then this blog is for you. We’ve compiled a list of the top questions you need to ask any MSP before hiring them. These are based on over 25 years of on-the-ground experience talking one-on-one with customers in your exact situation, and we’ve found that the following questions properly reflect what they needed to know. Let’s get started.

Back in March, we discussed how to determine which MSP is best for your business, which was meant to help you escape the pressures of option overload. In this blog, we’re picking up where we left off and analyzing how well your MSP works with other technology partners, especially in times of crises. When you need your MSP the most, do they make your life easier or add further complications? Let’s start by exploring the frustration of finger pointing, and why it’s a red flag.

This is the first part in a 2-part series and is meant to help you better understand your business needs when searching for a Managed Service Provider. Part 2: “How to Evaluate Managed IT Service Providers,” will follow this article. Subscribe to our blog to get notified when it hits the web!