By now, just about everyone has heard of the coming 5G standard for mobile devices like phones and tablets. Interoperability and the coexistence of 5G in the enterprise space with existing WiFi technology has been a serious concern for some who fear 5G LTE will mark the end of WiFi as it encroaches on unlicensed spectrum. I don’t see it that way. For over a decade I’ve believed that the true mobility sweet spot will be realized when we have complete interoperability between cellular-based devices and WiFi. Allowing enterprises to offer 5G throughout their network on licensed spaces, owned and operated by the carriers, allows them to easily transition latency and security sensitive applications on and off of their networks. The interoperability of 5G and WiFi is not only convenient but necessary to provide adequate data backhaul for the increasing bandwidth demands of data-hungry end-users.

Recently I went to a popular home improvement store with the intention of purchasing a yard hydrant to provide water to various locations around my property. As I was searching the aisles looking for a product that fit my needs, I began to do what most customers with smartphones do when in traditional brick and mortar retail establishments; I went online and began to search for product ratings.

In today’s increasingly competitive business landscape, an organization’s ability to quickly and efficiently meet and exceed customer expectations is essential. And yet few businesses today have the ability to gather useful business intelligence about customer behaviors and consumption patterns. Whether the business is a retail store, automobile dealership, or healthcare provider network, enabled business intelligence allows organizations to gather and analyze relevant data so they can engage with clients with the right information at the right time – a key to survival in the digital age.