How Can We Help?
IT Services
Back
IT Consulting
Back
IT Strategy
Assessments
Audit Readiness
IT Governance & Security
Professional Services
Back
Project Implementation
IT Staff Augmentation
Development
Managed IT Services
Back
OnDemand Access
OnDemand Assurance
Technology Solutions
Back
Collaboration
Back
Unified Communications
Contact Center
Conferencing
Networking
Back
Enterprise Networking
Mobility & WiFi
IoT Network
Software Defined Networking
Data Center
Back
Data Center Networking
Compute
Converged Hyperconverged
Data Storage
Data Protection
Cloud Solutions
Cybersecurity
Back
Network Access Control
Endpoint Protection
Cloud Security
Identity Management
Threat Intelligence
Industries
Back
Healthcare
State & Local Government
Education
Manufacturing
Service Provider
Retail
Learning Center
Pricing
About
Back
Our Company
Our Process
Why IE
Customer Experience
Corporate Social Responsibility
Partners
Events
Back
2023 Tennessee Digital Government Summit
2023 North Carolina Digital Government Summit
2023 OktoberTekfest
Careers
Back
SLED Account Manager, TN
Major Account Manager, NC
Major Account Manager, SC
Major Account Manager, TN
Mid-Market Account Manager
Solution Engineer, NC
Solution Engineer, SC
Solution Engineer, TN
Contact
Back
Charlotte, NC Headquarters
Raleigh, NC Location
Columbia, SC Location
Nashville, TN Location
Knoxville, TN Location
MyIE Login
OnDemand Login
How Can We Help?

Solution Engineer

Join the team in Columbia!

Job Description

The primary responsibility of the Solution Engineer is to provide technical expertise and support to the IE sales team throughout the sales process. The Solution Engineer will provide this support across a variety of technologies and customer industries. As such, the Solution Engineer must have broad technical knowledge of IP networking and systems that connect to the IP network. Strong familiarity with manufacturer solutions from Cisco is required, with additional knowledge of manufacturer solutions from Pure, Microsoft, and/or VMWare desirable. In addition, the Solution Engineer will be expected to stay abreast of new products and emerging technologies.

Role Overview

Before you apply, familiarize yourself with these key position details. 

Responsibilities Team Experience

What You'll Do

  • Sales support for network, wireless, security, unified communications, data center and other technologies which IE may propose during the sales process
  • Building trust and rapport with customers while developing an understanding of their business and developing solutions that address their needs
  • Interaction with customers, partners, and IE employees to validate solutions design and provide supplemental expertise
  • Creation of project bills of materials using appropriate tools
  • Development of professional services and managed services statements of work
  • Response to Requests for Proposals issued by current or prospective IE customers
  • Identification of project risk and risk mitigation planning
  • Coordination with the IE Project Management Office for the handoff of professional services projects and managed services to the implementation team.

Who You'll Work With

The Solution Engineer reports to the Managing Consultant of the Solution Engineering Team, and has collaborative relationships with Sales, Project Managers, Engineers, Client Services, and Customer Experience teams,

What We're Looking for

  • Five plus years of customer-facing Cisco engineering experience
  • Knowledge of two or more of the following is required: routing/switching, 802.11 wireless, unified communications, network security, videoconferencing, virtualization, servers, and storage. In-depth understanding of Cisco networking, security and data center products
  • Can identify customer problems and create solutions to solve those problems
  • Consultative approach with strong problem solving & critical thinking skills.
  • Strong organizational skills with attention to detail.
  • Quick learner, self-motivated, positive attitude, flexible and adaptable; ability to change priorities quickly, and have strong follow-up skills.
  • Proactive, driven, and positive work attitude.
  • Good communication skills both oral and written.
  • Strong technical document development and technical document writing skills.
  • Knowledge of Cisco Commerce quoting tool is strongly preferred

Compensation

Compensation for this role will is based on the candidate’s experience, work history, and overall fit for the position. IE offers a competitive benefits package, including health insurance and matching 401K.

How to Apply

Please email your cover letter and resume to careers@ineteng.com. For more information about IE, please visit: www.ineteng.com/careers.

Email Resume