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Job Description

The SLED Account Manager works under the VP of Sales and plays a crucial role in transforming potential clients into loyal customers, while also maintaining strong relationships and seizing opportunities with current government and education clients. The success of this position lies in the ability to provide outstanding customer service, offer customized solutions, and turn both existing and potential clients into enthusiastic supporters of IE! To thrive in this role, the ideal candidate must possess excellent communication skills, deep business knowledge of SLED customers, and sharp critical thinking abilities, as well as the capability to lead collaborative, cross-functional teams in order to help clients enhance their business outcomes.

Role Overview

Before you apply, familiarize yourself with these key position details. 

Responsibilities Team Experience

What You'll Do

  • Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
  • Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
  • Identify product improvements or new products by remaining current on industry trends, market activities, and competitors.
  • Maintain quality service by establishing and carrying out organizational standards.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
  • Identify target accounts within assigned geography and utilize networking, research, or other methods to open doors.
  • Build relationships with key client executives and employees to understand key business initiatives and desired business outcomes.
  • Develop sales strategy utilizing IE and partner resources, as needed, to exceed client expectations.
  • Execute sales strategy and lead cross-functional team while exceeding client expectations for accuracy, timeliness, and budget.
  • Develop proposals, manage quoting process, deliver customer presentations, and close sales.
  • Update CRM and provide reporting as needed.
  • Meet or exceed sales quotas as put forth by the company.

Who You'll Work With

The SLED Account Manager reports to the Sales Vice President, and has collaborative relationships with Marketing, Pre-Sales, Project Managers, Engineers, Client Services, and Accounting.







What We're Looking for

  • Bachelor’s or master’s degree in business, technology or related field, or equivalent.
  • 3+ years minimum experience selling technology solutions including collaboration, datacenter, network, and security to Territory Accounts (<1000 employees).
  • Proven track record of acquiring and managing SLED accounts.
  • Ability to work independently and prioritize tasks to meet goals.
  • Ability to manage long and complex sales cycles. Experienced in multi-level selling and tactfully navigating complex organizations.
  • Excellent active-listening and presentation skills.
  • Excellent written and verbal communications skills.
  • Ability to quickly research, organize, and incorporate information from multiple sources.
  • Requires a consultative, solution-oriented approach to solving client needs.
  • Requires strong understanding of financial selling models.
  • Ability to travel daily with occasional overnight stays as required.
  • Existing relationships with business and IT buyers of technology a plus.


The compensation for this position will include a base salary and commission. The total earnings will be determined based on the candidate's experience, work history, suitability for the role, and achievement of specific metrics. IE provides a comprehensive benefits package that includes health insurance and a matching 401K.

How to Apply

Please email your cover letter and resume to For more information about IE, please visit:

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