Collaboration Technology Solutions

Accelerate your business by streamlining communications and improving collaboration

Empowering your mobile workforce to better collaborate for faster innovation

Today's collaboration technology allows your employees to be engaged anytime, anywhere and on any device to achieve competitive advantage. By harnessing the skills and creativity of your workforce, your business can quickly and efficiently adjust to changing market conditions and improve the customer experience.

Common Collaboration Issues

Collaboration Solutions

  • Productivity

    IE's Collaboration solutions provide your business with the means to improve and accelerate communication between employees, customers and partners, helping you save time and grow your business more rapidly.

    • Check IP Voice
    • Check Instant Messaging
    • Check Business Video
    • Check Web Collaboration
    • Check Video & Web Conferencing
    • Check Web-Based Training
  • Remote Employees

    Keeping remote employees engaged is critical for productivity and retention. IE's Collaboration solutions empower your employees to execute successfully regardless of their location.

    • Check Mobile Workspace
    • Check Instant Messaging
    • Check Secure File Sharing
    • Check Team Collaboration
    • Check Remote Office Communications
    • Check Enhanced 911
  • Customer Experience

    Today's rapidly advancing technology is elevating your customer's expectations. IE's Collaboration solutions enrich and unify customer sales and service experiences by allowing your team to engage customers on their terms.

    • Check IP Call Centers
    • Check Online Chat
    • Check Call Center Reporting
    • Check Intelligent Call Recording
    • Check Workforce Optimization
    • Check Skills-Based Routing
  • Cost Savings

    Do more with less. IE's Unified Communications and Collaboration solutions allow you to simplify and streamline your operations, saving you time and money.

    • Check Least-Cost Call Routing
    • Check Call Accounting
    • Check Web-Based Training
    • Check Network Optimization
    • Check Cloud & Hybrid Unified Communications
    • Check Audio Conferencing
Michael Stout, IT Infrastructure Manager, Gregory Poole Equipment Company

“Our successful transition to a remote workforce with minimal business interruption can be attributed to our critical partnerships with Internetwork Engineering (IE) and Cisco prior to and during the Coronavirus health crisis. The Cisco Webex and Collaboration Flex solutions that IE recommended and helped to implement were crucial for our smooth transition. Our senior leadership was very pleased with the products and services provided by these partners.”

Michael Stout, IT Infrastructure Manager, Gregory Poole Equipment Company