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Job Description

The Solution Engineer plays a crucial role in providing technical expertise and support to the IE sales team throughout the entire sales process. They offer this support across various technologies and customer industries. Therefore, it is essential for the Solution Engineer to possess extensive technical knowledge of IP networking and systems that connect to the IP network. In-depth familiarity with Cisco's manufacturer solutions is a requirement, and having additional knowledge of manufacturer solutions from Pure, Microsoft, and/or VMWare is highly desirable. Moreover, the Solution Engineer is expected to keep up-to-date with new products and emerging technologies.

Role Overview

Before you apply, familiarize yourself with these key position details. 

Responsibilities Team Experience

What You'll Do

  • Sales support for network, wireless, security, unified communications, data center and other technologies which IE may propose during the sales process
  • Building trust and rapport with customers while developing an understanding of their business and developing solutions that address their needs
  • Interaction with customers, partners, and IE employees to validate solutions design and provide supplemental expertise
  • Creation of project bills of materials using appropriate tools
  • Development of professional services and managed services statements of work
  • Response to Requests for Proposals issued by current or prospective IE customers
  • Identification of project risk and risk mitigation planning
  • Coordination with the IE Project Management Office for the handoff of professional services projects and managed services to the implementation team.

Who You'll Work With

The Solution Engineer works closely with the Managing Consultant of the Solution Engineering Team and collaborates with Sales, Project Managers, Engineers, Client Services, and Customer Experience teams to achieve successful outcomes.

What We're Looking for

  • Five plus years of customer-facing Cisco engineering experience
  • Knowledge of two or more of the following is required: routing/switching, 802.11 wireless, unified communications, network security, videoconferencing, virtualization, servers, and storage. In-depth understanding of Cisco networking, security and data center products
  • Can identify customer problems and create solutions to solve those problems
  • Consultative approach with strong problem solving & critical thinking skills.
  • Strong organizational skills with attention to detail.
  • Quick learner, self-motivated, positive attitude, flexible and adaptable; ability to change priorities quickly, and have strong follow-up skills.
  • Proactive, driven, and positive work attitude.
  • Good communication skills both oral and written.
  • Strong technical document development and technical document writing skills.
  • Knowledge of Cisco Commerce quoting tool is strongly preferred

Compensation

Compensation for this role will is based on the candidate’s experience, work history, and overall fit for the position. IE offers a competitive benefits package, including health insurance and matching 401K.

How to Apply

Please email your cover letter and resume to careers@ineteng.com. For more information about IE, please visit: www.ineteng.com/careers.

Email Resume