IMPORTANT DEADLINES
- February 16, 2020 - Kari's Law Enforced
Every phone (soft or physical) that can dial the public switch network, has to be able to call 911 directly without any type of access codes -
January 6, 2021 - Ray Baum's Act Phase 1 911 Calls from 'fixed' locations (e.g., stationary, wired) must have a dispatchable location
- January 6, 2022 - Ray Baum's Act Phase 2
911 Calls from 'non-fixed' locations (e.g., wireless, VPN) must have a dispatchable location
KARI'S LAW
This law applies to multi-line telephone systems (MLTS), which are often used by office buildings, campuses, and hotels.
Kari's Law Requirements
- Every phone (soft or physical capable of dialing the public switch network), has to be able to dial 911 directly without any type of access code.
- All 911 calls must be routed to the E911 PSAP (Public Safety Access Point) with no interception.
- All 911 calls must notify on-premise personnel that 911 has been dialed, the location the call came from, and the number of the caller.
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RAY BAUM'S ACT (Section 506)
Ray Baum's Act identifies the use of technology to convey a dispatchable location during a 911 call regardless of the technological platform used.
The dispatchable location includes the street address of the caller, but may also convey,
- Room Number
- Floor Number
- Any similar information necessary to adequately identify the location of the calling party.
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The extent of the info provided will allow emergency units to more accurately pinpoint the caller’s location. (ex. ‘4th-floor conference room’). This crucial data will improve emergency response time, giving the victim a better chance of survival.

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